SiteHost Status

All Systems Operational

API Operational

Control Panel Operational

IPv4 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

IPv6 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Cloud Containers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

US – CAL01 Operational

UK – LDN01 Operational

SG – SGP01 Operational

AU – SYD01 Operational

JP – TYO01 Operational

Linux Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Windows Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Dedicated Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

DNS Operational

Name Server 1 Operational

Name Server 2 Operational

Name Server 3 Operational

Mail Operational

IMAP Operational

POP3 Operational

Webmail Operational

Website Operational

Domains Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Hazard Notification: AKL01 UPS System Maintenance Apr 23, 2024 00:00-06:00 NZST

We will be performing maintenance on our UPS system. This essential
maintenance will allow us to test our backup battery system and ensure
it is ready on standby. While we will be switching over to UPS power
during this maintenance, we do not expect any customer impact.
Posted on Apr 16, 2024 - 13:05 NZST

Past Incidents

Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

Cloud Container SSH/SFTP Issues

Resolved - This incident has been resolved.
Apr 5, 17:24 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 17:17 NZDT

Identified - The issue has been identified and a fix is being implemented.
Apr 5, 17:05 NZDT

Investigating - We are currently aware of an issue affecting our backup mounts on our Cloud Container servers. This issue is causing new SSH connections to hang. We are investigating this and hope to have this restored soon.
Apr 5, 17:04 NZDT

Hazard Notification: Scheduled DC Maintenance (AKL02)

Completed - The scheduled maintenance has been completed.
Apr 5, 07:34 NZDT

Update - During this maintenance we ran into an unforeseen issue which resulted in a brief loss in connection to services hosted in this region. This has now been resolved, and connectivity is restored. We will be monitoring this closely, though if you have any persistent issues, please contact support@sitehost.co.nz for further assistance.
Apr 5, 07:34 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 06:00 NZDT

Scheduled - Following on from the outage in AKL02 on Wednesday, we will be performing proactive maintenance in this region to restore our network to its previous state. We are not expecting downtime during this window, though there maybe brief periods of high latency.
Apr 4, 16:36 NZDT

Apr 4, 2024

No incidents reported.