SiteHost Status

All Systems Operational

API Operational

Control Panel Operational

IPv4 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

IPv6 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Cloud Containers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

US – CAL01 Operational

UK – LDN01 Operational

SG – SGP01 Operational

AU – SYD01 Operational

JP – TYO01 Operational

Linux Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Windows Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Dedicated Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

DNS Operational

Name Server 1 Operational

Name Server 2 Operational

Name Server 3 Operational

Mail Operational

IMAP Operational

POP3 Operational

Webmail Operational

Website Operational

Domains Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Hazard Notification: Scheduled Server Maintenance (AKL02) May 23, 2024 09:00-18:00 NZST

We will be performing maintenance on our High Performance hardware nodes throughout the day. We are not expecting any downtime during this process, though there could be periods of increased latency while we complete this work.
Posted on May 15, 2024 - 15:17 NZST

Cloud Container Maintenance (London, Singapore, Tokyo, Frankfurt, California, Sydney, AKL01, AKL02) May 23, 2024 23:00 - May 24, 2024 01:00 NZST

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2024 - 17:12 NZST

Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We do not expect any customer downtime.
May 21, 2024 - 17:12 NZST

Past Incidents

May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

Control Panel & API Maintenance

Completed - The scheduled maintenance has been completed.
May 20, 23:30 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 NZST

Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
May 20, 18:01 NZST

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

Cloud Container Maintenance (AKL01, AKL02)

Completed - The scheduled maintenance has been completed.
May 16, 00:14 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 NZST

Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We do not expect any customer downtime, however, we will put our Control Panel and API into Maintenance mode for the entire period.
May 8, 15:54 NZST

May 15, 2024

Hazard Notification: AKL01 Electrical Upgrade

Completed - The scheduled maintenance has been completed.
May 15, 15:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:00 NZST

Scheduled - Provisioning electrical upgrade for a customer. While the upgrade is on the power distribution unit, we do not expect any customer impact.
May 14, 12:13 NZST

May 14, 2024

Cloud Container Maintenance (London, Singapore, Tokyo, Frankfurt, California, Sydney)

Completed - The scheduled maintenance has been completed.
May 14, 01:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 NZST

Control Panel & API Maintenance

Completed - The scheduled maintenance has been completed.
May 14, 00:00 NZST

Update - We have completed most of our maintenance tasks and have brought back functionality to most of CP and our API. For now, the Containers Module is currently unavailable as we finish up our maintenance.
May 13, 23:39 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 NZST

May 13, 2024

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.